MCS - The Microgeneration scheme
It is a requirement of the Domestic Renewable Heat Incentive (RHI) scheme that all heating systems are certified by MCS. MCS is an internationally recognised quality assurance scheme supported by the Department for Business, Energy & Industrial Strategy (BEIS), formerly known as the Department of Energy and Climate Change (DECC).
MCS certifies both products and installation companies to help ensure that Microgeneration products are installed to a high standard.
NAPIT - National Association of Professional Inspectors and Testers
It is legal requirement that certain work should be notified and Competent Person scheme membership is the most effective way of complying.
It lets your customers know that you and your employees' work is of a high standard and that regular assessments take place to demonstrate the ongoing competence of you and your operatives.
HIES - The Home Insulation and Energy Systems Contractors Scheme (HIES)
A Chartered Trading Standards Institute (CTSI) approved Consumer Code, HIES is a leading consumer protection organisation covering the installation of home energy products. Our promise is to ensure all consumers are respected, protected and educated on their home improvement journey.
All members must endure a rigorous accreditation process before they can join our trusted network of installers. Once approved, they will be subject to annual vetting to ensure they are adhering to our scheme rules and code of practice.
In addition to free deposit protection, free stage payment protection and free insurance backed guarantees, consumers using a HIES accredited member can benefit from our robust, Chartered Trading Standards Institute (CTSI) approved alternative dispute resolution service, thus ensuring they are protected at every step of their customer journey.
Flexi-orb - Flexible Energy Oversight Registration Body
The Flexible Energy Oversight Registration Body (Flexi-Orb) helps deliver the safe and controlled sale, deployment, decommissioning and recycling of energy saving, generating and storing products (such as solar PV, boilers, energy storage, heat pumps, electric vehicle energy storage, EV charging points etc).
Alongside this, Flexi-Orb delivers oversight data (through its Flexible Energy Register) and regulatory support to ensure consumers are protected and also to enable true interoperability, working towards achieving a decentralised, flexible, zero carbon, low-cost energy network.
Nibe VIP Installer
As a leading renewables manufacturer, NIBE understands the vital importance of quality installations, which is why we have built an extensive network of highly skilled, trusted installers across the country. Our NIBE VIP installers are fully trained and accredited to fit our products to the highest possible standards, so you can benefit from optimum results and full peace of mind. They are also MCS certified – an essential requirement to qualify for the government’s Renewable Heat Incentive (RHI) payments.
NIBE VIP installers:
* Have completed NIBE product training
* Offer an extended warranty
* Have experience fitting NIBE technology
* Are MCS registered (essential requirement for RHI payments)
* Are signed up to NIBE’s strict code of practice
Under NIBE’s code of practice installers must:
* Perform professionally, competently and responsibly
* Comply with all relevant UK regulations, standards and codes of practice
* Install and commission all NIBE equipment in accordance with all NIBE’s procedures and installation manuals
* Complete benchmark check lists for NIBE products
* Fully demonstrate correct system operation and controls to customers
* Register installations on NIBE’s website
* Liaise directly with customers and respond to NIBE product enquiries in a quick and proficient manner
* Keep fully up to date with NIBE’s product range as well as developments in the UK’s plumbing and heating industry
Which Trusted Trader
Which? Trusted Traders is an endorsement scheme that recognises reputable local tradesmen and tradeswomen. This includes all kinds of home improvement professionals, from bathroom fitters, builders and electricians to gardeners, plumbers and home security experts.
Which? Trusted Traders aims to raise standards for consumers by setting a benchmark that all traders need to meet before they can be endorsed. Only traders who meet our rigorous standards can become a Which? Trusted Trader.
The Which? Trusted Trader logo is a sign of reputation and trust; helping consumers choose the right trader for them and giving good traders the recognition they deserve.